Shipping policy
Order Processing:
- Orders are processed within 1-2 business days.
- You will receive a confirmation email once your order has been shipped.
Shipping Rates & Delivery:
- Standard Shipping: FREE (3-5 business days)
International Shipping:
- We currently ship to US only.
Tracking Your Order:
- Once your order is shipped, you will receive a tracking number via email.
- You can track your order through our website or the carrier's website.
Lost or Damaged Packages:
- If your package is lost or arrives damaged, please contact our customer service team within 7 days of the delivery date.
- We will work with the carrier to resolve the issue as quickly as possible.
Returns & Exchanges:
- Please refer to our Returns & Exchanges policy for information on how to return or exchange items.
Contact Us:
- If you have any questions about your order or our shipping policy, please contact our customer service team at jshthebrand@gmail.com.